Limited-edition silkscreen prints, Apparel, and Originals: we fulfill and ship these ourselves within 2-5 business days for domestic shipping. International varies from 1 week to 4 weeks depending on locations.

Artwork prints: these are fulfilled by our trusted print partner; the estimated times are below, depending on where you live:

Unfortunately, we do not accept returns, so review your order carefully before placing it. We do offer size exchanges on our apparel items. The customer is responsible for the reshipment costs.

We do our best to package every item correctly and safely, and appreciate your patience if your item arrived damaged. Please email us within 7 days with a message and photo at hola@holachal.com, and we will sort it out for you.

Many of our items are fulfilled through our trusted print partner, and unfortunately, it is not possible to change the address once the order is placed. However, we do fulfill limited-edition prints, apparel, and originals ourselves, and would be happy to amend the address if the order has not shipped yet. If you entered your address incorrectly and the item has already shipped, then unfortunately, it is out of our hands. If you notice an error with your address, please let us know right away at hola@holachal.com. 

All packages are tracked, you will receive a tracking order once the package has shipped.